This is a full-time position for 37 hours per week Monday to Friday.

Compressed, part-time or flexible working pattern applications welcome.

Monthly international travel required.

Secure infrastructure is the target. Think like the opposition. Architect the attack. 

As an IT and Installation Engineer, you’ll ensure our teams have the correct and most efficient technology to carry out our operations. You’ll install and maintain the corporate infrastructure across our global platform. From new office installations to large-scale enterprise deployments, you’ll enjoy a varied, fascinating role where you’ll develop your technical and troubleshooting skills and provide vital support to colleagues and our partners.

You’ll be involved from the start, joining project meetings where you’ll understand the unique requirements and prepare key equipment before travelling to international locations. This role is office-based however you can expect to spend an average of 12 days abroad every month, with some working/travelling on weekends. Overseas visits could vary from a day to a couple of weeks at a time (once you’ve completed the probationary period).

You’ll also provide 2nd and 3rd line support for break fix repairs, and work with a variety of external business stakeholders and commercial suppliers assisting with the management of the IT Hardware Lifecycle. Whether you’re identifying new products, maintaining our asset register and product catalogue, or assisting in maintaining stock levels, you’ll ensure we have what we need to give us a crucial edge.

This role combines installation responsibilities with standard infrastructure engineering tasks.

Initially, you’ll work as part of a small, friendly team of between two and four engineers carrying out large installations. You’ll see the job through from the design stage to end users sitting with the technologies, and help operational teams in a variety of locations. As your experience grows, you’ll start undertaking independent installation visits and applying upgrades – and after approximately two years in the role, you’ll have the chance to apply for the Team Leader position.

More About You

To apply for this role, you will already have:

• Experience troubleshooting IT issues; either in a work environment or in your own time.
• A basic understanding of supporting Windows desktops.
• The ability to setup a computer workstation.

To strengthen your application, it would be beneficial if you also have:

• Experience working in 1st or 2nd line support, or as infrastructure engineer.
• Knowledge of data cabling installation and testing.
• Completed an apprenticeship, college course or university degree in a computer science/systems-related subject, or have equivalent work experience.

This role also requires the ability to complete manual tasks that involve the use of hand tools, and you’ll need to be comfortable using step ladders to work at height as well as operating in tight spaces.

Your Personal Skills

You will be the type of person who:

• Enjoys working within a team as well as with colleagues, customers and partners.
• Has the ability to communicate to a variety of audiences.
• Enjoys building relationships with people.
• Works collaboratively to find solutions.
• Listens to and values different ideas, views, and ways of working.
• Keeps colleagues and stakeholders fully informed of plans, possibilities, and progress.
• Enjoys problem solving.

Putting your skills to use

Using your diverse range of skills within the team, you will:

• Install and maintain the corporate infrastructure across our global platform.
• Provide vital technical support to colleagues and our partners.
• Install corporate IT systems overseas.
• Provide 2nd and 3rd line support for break fix repairs.
• Assist with managing the IT hardware lifecycle.
• Maintain asset registers and product catalogues.
• Review systems and apply upgrades.

What we Offer

Now that we’ve explained a bit about what you will we be doing, here’s what we can offer you:

• 25 days annual leave, rising to 30 after 5 years’ service.
• 8 Bank Holiday days off in addition to your annual leave.
• 2 ½ additional days leave (set dates through the year).
• Paid overtime or time off in lieu.  Your salary is for your contracted hours.  If you work more, we believe you should be rewarded for that.
• Training.  Lots and lots of training.  This can be anything from a ½ day internal course to a distant learning degree.  If it’s relevant to your career, we will aim to support you.
• Pension.  Our Pension scheme is Alpha.  It’s competitive.
• Sports & Social Society.  Whether its classic cars or baking, golf or crafting, we have a society for you.
• On site nursery (subject to availability)3 days paid leave a year to support a registered charity of your choice.
• Free parking.
• Free onsite gym, open 24 hours a day.
• Relocation Package*.
• Affinity Groups – whether you are disabled, LGBTQ and/or from an ethnic minority.  We provide an inclusive environment and support for everyone.

About HMGCC

We are HMGCC, the engineering specialists at the heart of the UK’s national security.

We work with the national security community, UK government, academia, private sector partners and international allies to bring engineering ingenuity to the national security mission, creating tools and technologies that drive us ahead and help to protect the nation.

We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to.

To find out more about us and if we’re right for you, please visit our website.

Equal Opportunities

Inclusion and diversity really matters to us. It's not just about hitting targets or visible differences. 

HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse.

We’re not looking for any one type of person. We’re looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do. 

We are proud to offer candidates the opportunity to apply through the Offer of Interview Scheme. The scheme ensures eligible candidates are selected for an interview as long as their application meets the minimum criteria for the role. To find out more and how you can apply under this scheme, please see the inclusion and diversity information on our website.

Apply now

Discover more by clicking ‘apply’.  

Our Recruitment Team will process your application once the role has closed and everyone will get a response.

Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date.