Skip to content

SOC Service Delivery Roles Ref. 451

Corporate & Business Support
HMGCC has a unique and exciting opportunity to join our growing team. Here you will have the opportunity to work in a creative environment with a team committed to the providing quality service.

The Service Operation Centre (SOC) is a department within HMGCC that develop, deliver and support enterprise grade applications and services for wider government organisations.

We are currently going through a large modernisation program to update existing technologies and replace legacy applications to make the SOC ready for what the future might bring, coupled with an increasing demand for our services and applications. We are therefore looking for dynamic, enthusiastic individuals with a passion for making a difference who can help shape the service as we introduce new technologies, adapt to using the latest delivery mechanisms and deliver at pace.

We have openings within the Service Management, Service Offerings, Project Management and Information Management teams for the right individuals to join our creative and dynamic department.

The right applicant can expect an individually created training plan which will aid them in their personal career development.

If you would like to be involved during this exciting progression and possess a good knowledge of three or more of the key skills below we are eager to hear from you.


Technical Skills

• ITIL
• Call Management Skills
• Active Directory
• Basic Networking knowledge
• Microsoft Office
• Working to Service Levels
• Customer Service
• Problem Solving
• Effective communication
• Influencing
• Attention to detail
• Risk Management
• Lifecycle Management
• Prioritisation skills
• Planning
• Report writing
• Information Management
• Testing


You will play an integral part in ensuring that our Government's communication systems in the UK and around the globe are reliable and totally secure. In return we will offer you a positive and creative environment to work in and give you all of the tools and training to develop and be the best that you can be.

To find out more about HMGCC and how we are truly individual both as an organisation and an employer visit our 'about us' page.

*If you are relocating to the area then we can discuss the possibility of a relocation package.

Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date.